AI Writer Help Center

AI writers are pieces of software that generate text based on user input powered by artificial intelligence. These tools are ideal for content marketers who need to produce copy for blog posts, ad text, video descriptions, and more.

These tools aren’t a replacement for human writers, but they can speed up the process of producing text and banish writer’s block. Here are some of the best AI writing tools available to help you streamline your workflow and produce high-quality, human-sounding content for your business.


AI writing is a new technology that uses artificial intelligence to create content. It’s a great way to get original, plagiarism-free copy created quickly and efficiently.

But, before you invest in AI writers, it’s important to understand what they can and can’t do. It’s also important to consider whether or not they are a good fit for your business and your needs.

Generally speaking, an AI writer can produce high-quality, original content based on a set of prompts or parameters that you provide. But this doesn’t mean that it can replace a human writer anytime soon.

It’s important to remember that AI writers don’t have a set of recognizable human characteristics yet, so they won’t be able to replicate the full range of creative expression and thought that comes from a human writer.

Nevertheless, they can help to streamline repetitive tasks and inspire the human writer. They can also prevent grammar and spelling mistakes, if the human writer has to write a lot of text that contains nearly the same words.

Knowledge Base

The knowledge base is a central repository for all your documentation and FAQs about your product or service. It helps customers find the information they need without having to contact customer support teams individually.

Having a well-functioning knowledge base is essential for a smooth customer experience and customer support. It not only helps reduce the number of service tickets but also builds loyalty among your users.

AI-powered knowledge bases scan through a variety of information sources to quickly find answers to customer queries. This reduces the time agents spend looking for the information they need and speeds up ticket resolution.

However, creating content that is clear, consistent, and on-brand can be difficult for even the best-trained teams. It’s worth investing in a tool like Writer to help your team keep their language and style consistent across all of your customer support content.

Support Tickets

Using a ticketing system to manage support requests is a great way to streamline customer service and improve response times. These systems log each request in a database, or “ticket,” and track it through to resolution.

With AI, these systems can also automatically produce localized content to meet your customers’ needs. This feature is ideal for companies that offer international support.

Another great use case for AI-powered tools is knowledge base management. These systems can surface frequently asked questions and send friendly nudges to your support team in their workspace.

These systems can also help deflect customer inquiries to self-service channels, which saves your support team time and effort. Generative AI can read customer messages and understand sentiment to determine the urgency level, allowing for a more personalized experience.


The AI Writer Community is a place to connect with other writers and learn about the tools available. Here you can find articles and tutorials on how to use AI writers, as well as tips and tricks for generating the best results possible.

A common question we get from our customers is how to use AI writers and where to get started. Here are a few resources that will help you get started:

1. Create a new document or use AI templates.

2. Access AI writing results and assets.

3. Search for specific topics.

4. Using written commands, create short-form content (Google Ad titles, social media captions, product descriptions).

5. Use AI templates to write full blog posts or FAQ answers.

Regardless of which method you choose, it’s important to make sure that your copy is high-quality and properly SEO’d. A combination of AI writing and human editing is the key to making your AI-generated content stand out in search.

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